Services

We know you need workflow solutions and products that you can count on all day, every day. That is why when you invest in working with Ricoh PPBG, we take that investment seriously.

Your environment is truly unique and our Production Print Sales Engineer works closely with our sales team to deliver pre-sales, implementation, and post-implementation professional services and solutions to ensure customer satisfaction.

Specifically, you can be assured that your PPSE will:

• Capture your business and technical requirements utilizing our Needs Analysis document
• Determine the feasibility of potential solutions with your existing print environment
• Develop a Statement of Work that includes the solutions, and services recommended, professional services quotes, customer deliverable scoping, cost, project plan, and acceptance criteria
• Develop a Technical Implementation Plan which details the who, what, and when of our implementation plan

You don't like surprises and neither do we. Our people, products, and processes will ensure a successful implementation process.

We are committed to providing customer driven printing solutions ... to talk about your unique needs, call us at 800-637-4264.