USA

Contact Ricoh

For Ricoh document management, products, and any general contact information, please go to the
Ricoh Sales and Service Page.

Inquiries Outside of the USA

Customer First

At Ricoh, we are constantly striving to improve the products and services we provide to you. We call this Customer 1st. If you have a non-sales or non-technical inquiry, please click here.

Customers Recognizing Ricoh Employees

We think it is important to recognize the Ricoh employees that uphold our values and deliver exceptional customer experiences. If a Ricoh employee exhibited exemplary service in handling your needs, we would like to hear about it. Click here to learn more about recognizing a Ricoh employee.

Product Support

Search our online knowledge base database, register your Ricoh product(s), find cameras support and solutions information.

Knowledge Base

Search our online database where you may find immediate answers to your questions. You may also ask a question and receive an answer via email.
Enter Knowledge Base

Printers & Scanners

Registration of your Ricoh printer and/or scanner is required prior to receiving service or support. You may register your product at Printer Warranty Registration.

Support is available on the use or operation of your printer/scanner at
1-800-742-6438 or you may email your question (s) to Ricoh38@ricoh-usa.com. Please have your serial number available to expedite service.